How long does it take for my payment to post to my account?

Payments are made before 8 p.m. will post to your account the next business day. Payments made after 8 p.m. will post in two business days. Payments can be viewed real time by CBPU personnel, but a direct contact to our office will be needed. Contact CBPU Customer Service at 517-279-9531.

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1. How long does it take for my payment to post to my account?
2. What do I do if I am having difficulty registering my profile or logging in to my account?
3. I use the same password for everything, why won't this site won’t accept it?
4. Can I use a debit card?
5. Why is the online payment processor is only letting me pay $300.00 when my CBPU bill is more than that amount?
6. Why is there is a convenience fee added to my bill when I pay online?
7. If I make a payment online after being disconnected for nonpayment, will my services be automatically turned back on?
8. Why can't I view the attachment with my billing statement?
9. Why does my December electric bill seem as high as my summer electric bill even though I should be using less since I am not running my air conditioning?