Pay Options & Billing Assistance
Automatic Bill Pay The CBPU shall make available to its customers an automated payment plan for payment of utilities. The initial request from a service holder shall be in the form of a written agreement. The payment plan may be established for an indefinite period or for a specified period of time. The CBPU reserves the right to terminate from this plan any and all parties who do not comply with the terms of the written agreement. Any account which incurs two returned electronic funds transfer transactions in a twelve-month period may be removed from the plan and may be ineligible for reinstatement. Automated payment plans shall terminate upon payment of final bill. Automated payment plans can be terminated at any time upon the request of the customer.
To sign up for Automatic Pay, Click Here.
Pay in Person - (Temporarily Closed)We are located at One Grand Street in the Henry L. Brown Municipal Building - just north of the intersection of Chicago Street and Marshall Street in the center of the city of Coldwater. The Coldwater Board of Public Utilities continuously strives to provide our customers with exceptional customer service.
Equal Payment PlanThe Coldwater Board of Public Utilities shall make available to qualified customers an equal payment program for payment of utilities, except communications. The equal payment program shall be available only when a history of usage and payments, for any service location, has been established. The initial request from a service holder will be in the form of a written agreement. All arrears on accounts must be current at the time of the agreement. The budget plan shall be reviewed periodically but at least annually. Adjustments to budget payments may be made as deemed necessary.
The CBPU reserves the right to terminate from the plan any and all parties who do not comply with the terms of the written agreement.
Online Bill PayMake payments with your credit or debit card from the comfort of your home. Check out the payment options available at the Online Payment Center. Here are some important things to remember:
- If possible, please use a checking/routing number to pay through PSN.
- Only residential customers and small business accounts are allowed to pay through PSN using a credit card.
- Autopay is the easiest way to pay your utility bill hassle-free without any fees.
COVID Emergency Rental Assistance (CERA)
The COVID Emergency Rental Assistance (CERA) program is a new program providing rent and utility assistance to households experiencing financial hardships due to COVID-19. The Michigan State Housing Development Authority (MSHDA), which is administering this program, began accepting applications on March 15, 2021.
The program provides up to 12 months of past-due rental assistance, three months of prospective rent, and past-due residential utility services, including electric, gas, water, sewer, and garbage services. Applicants may also have access to a $300 internet stipend if qualified.