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In order to prevent the mess and aggravation frozen pipes cause, one can practice the following steps:
If you cannot determine the cause of loss of water pressure during freezing conditions, call the CBPU's Water Department at 517-279-4805 between 8am-4pm (M-F). The water service may be frozen underground at the street during prolonged periods of cold weather, especially if there is little snow cover. In this case, the CBPU will make arrangements to thaw the water service.